Frequently Asked Questions
PHARMACY FAQ'S
Here are a few of the more common ones we receive.
What is Prescription Compounding?
Prescription Compounding combines an ageless art with the latest medical
knowledge and state of the art technology, allowing trained pharmacists to
work with a physician in order to prepare customized medications in order to
meet each patient’s specific needs.
What kind of medication do you compound?
NNECP provides compounded medication for the following areas of practice
……and more! Call 800-964-0094 for details…
What gives a pharmacist the right to prepare a compounded medication?
The right - if not the obligation - to compound exists under the pharmacy
laws of each of the fifty states and is pervasively regulated by state pharmacy
boards and other governmental agencies. In fact, before the advent of multinational
pharmaceutical companies, the majority of medications were prepared at local
independent pharmacies.
Can my compounded medication be shipped to me?
Yes. We use UPS to ship our packages within the United States. All medications
are expertly packed and shipped for safe arrival. When necessary, ice packs
and a cooler are used to maintain product stability at an additional cost.
How do I prescribe compounded medications for my patients?
You may prescribe by:
- Phone: (800) 964-0094 or (603) 444-0094
- Fax: (603) 444-0095
Do you offer patient counseling?
Yes, we offer confidential, professional consultation in our private consultation
room or via telephone.
FINANCIAL POLICY
FOR PAYMENT OF PHARMACY SERVICES
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Patients are expected to pay for their prescriptions at the time of service by cash, check, or bank card.
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Estimates will be given prior to compounding your prescription.
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If your medical insurance has a pharmacy benefit we will assist you in filing forms. Please bring or fax a copy of your insurance card and/or a completed insurance form to your first visit. We request payment at the time of service and have the insurance carrier reimburse the patient.
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For those patients who have established accounts, payment is due on the date your prescription is picked up/mailed or before the next billing date (10th of each month) and can be made by cash, check or bank card.
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0.83% per month (10% per year) will be charged on all accounts over $5.00 which are more than 60 days old.
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There will be a $30.00 charge on all checks returned for insufficient funds.
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Northern New England Compounding Pharmacy provides a limited amount of services pro bono. Each case is evaluated on an individual basis.
RETURN POLICY
State law dictates that once a prescription medication leaves the premises of a pharmacy, it can no longer be returned. Over the counter (OTC) nutritional supplements that are still sealed and not damaged can be returned for a full refund with proof of purchase.
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