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Privacy Statement
E-mail Privacy Policy
We have created this E-mail privacy policy to demonstrate our firm commitment
to your privacy and the protection of your information.
Why did you receive an email from us?
If you received a mailing from us, (a) your E-mail address is either
listed with us as someone who has expressly shared this address for
the purpose of receiving information in the future ('opt-in'), or (b)
you have registered or purchased or otherwise have an existing relationship
with us. We respect your time and attention by controlling the frequency
of our mailings.
How we protect your privacy
We use security measures to protect against the loss, misuse and alteration
of data used by our system.
Sharing and Usage
We will never share, sell, or rent individual personal information with
anyone without your advance permission or unless ordered by a court
of law. Information submitted to us is only available to employees
managing this information for purposes of contacting you or sending
you E-mails based on your request for information and to contracted
service providers for purposes of providing services relating to our
communications with you.
How can you stop receiving E-mail from us?
Each E-mail newsletter sent contains an easy, automated way for you to
cease receiving E-mail from us, or to change your expressed interests.
If you wish to do this, simply follow the instructions at the end of
any E-mail.
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED
AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.
PLEASE REVIEW IT CAREFULLY.
DATE OF NOTICE: March 1, 2006
SECTION A: Uses and Disclosures of Protected Health Information
- Under applicable law, we are required to protect the privacy of
your individual health information (information we refer to in this
notice as “Protected Health Information”). We are also
required to provide you with this Notice regarding our policies and
procedures regarding your Protected Health Information and to abide
by the terms of this notice, as it may be updated from time to time.
We are permitted to make certain types of uses and disclosures under
applicable law for treatment, payment, and healthcare operations purposes.
We may obtain information to dispense prescriptions and for the documentation
of pertinent information in your records that may assist us in managing
your medication therapy or your overall health. For treatment purposes,
such use and disclosure will take place in providing, coordinating,
or managing healthcare and its related services by one or more of your
providers, such as when your pharmacist consults with your physician
or a specialist regarding your medications, treatment or condition.
For payment purposes, such use and disclosure will take place to obtain
or provide reimbursement for providing pharmaceutical care services,
such as when your case is reviewed to ensure that appropriate care
was rendered. For reimbursement purposes, your Protected Health Information
may be disclosed to one or several intermediaries employed by your
plan sponsor including but not limited to insurers, pharmacy benefits
managers, claims administrators and computer switching companies.
For healthcare operations purposes, such use and disclosure will take
place in a number of ways, including for quality assessment and improvement;
provider review and training; underwriting activities; reviews and
compliance activities; and planning, development, management and administration.
Your information could be used, for example, to assist in the evaluation
of the quality of care that you were provided.
We store some of your Protected Health Information in electronic computer
files. We backup our electronic records daily, and employ other precautions
to safeguard the integrity of your Protected Health Information. In
spite of these precautions it is possible but unlikely that a computer
crash or other technological failure could cause the loss of data.
In addition reasonable safeguards are employed to protect your Protected
Health Information stored on electronic media.
In addition, we may contact you to provide refill reminders, health
screenings, wellness events, inoculations, vaccinations or information
about treatment alternatives or other health-related benefits and services
that may be of interest to you. We may contact your physician to notify
him or her of services that we can provide to help you manage your
medication. In addition, we may disclose your health information to
your plan sponsor.
We may use and disclose your Protected Health Information, without
your authorization when the pharmacy needs to contact a physician or
physician’s staff and is permitted or required to do so without
individual written authorization. We may use and disclose your Protected
Health Information if we are contacted by another pharmacy who states
they have your request and consent to transfer pharmacy records to
them.
From time to time we may employ the services of business associates
who may assist us in one or more tasks and who may use, change or create
Protected Health Information. Business associates are required to comply
with all the privacy regulations on your behalf.
We may disclose Protected Health Information about you without your
authorization to comply with workers compensation laws, as required
by law enforcement, legal proceedings, public health requirements,
health oversight activities, and as required by law.
Other uses and disclosures will be made only with your written authorization,
and you may revoke your authorization by notifying us as described
in Section B.
- You may ask us to restrict uses and disclosures of your Protected
Health Information to carry out treatment, payment, or healthcare operations,
or to restrict uses and disclosures to family members, relatives, friends,
or other persons identified by you who are involved in your care or
payment for your care. However, we are not required to agree to your
request.
- You have the right to request the following with respect to your
Protected Health Information: (i) inspection and copying; (ii) amendment
or correction; (iii) an accounting of the disclosures of this information
by us (we are not required to account to you for disclosures made for
treatment, payment, operations, disclosures to you, disclosures to
your care givers, for notifications or as otherwise excluded by law);
and (iv) the right to receive a paper copy of this notice upon request.
We may require you to pay for this request to cover our costs of copying,
labor and postage.
In addition, you may request, and we must accommodate the request,
if reasonable, to receive communications of Protected Health Information
by alternative means or at alternative locations. To make this request
please contact, in writing:
NNECP
262 Cottage Street; Suite 116
Littleton, NH 03561
- We may use your name to reference your prescriptions and pharmaceutical
care services. You may be required to sign a signature log form that
lists your prescription numbers to acknowledge receipt of service,
to acknowledge receipt of this Notice and the disclosure of Protected
Health Information as outlined herein. This information may be disclosed
by us to other persons who ask for you or your prescriptions by name.
You may restrict or prohibit these uses and disclosures by notifying
a pharmacy representative orally or in writing of your restriction
or prohibition. We are not required to honor those requests. We are
able to provide treatment services to you even if you object to sign
the acknowledgment of the receipt of this Notice or if we decide not
to honor a request regarding the information in this document. In the
event of an emergency or your incapacity, we will do in our reasonable
judgment what is consistent with your known preference, and what we
determine to be in your best interest. We will inform you of any such
uses or disclosures if uses and disclosures would require your signed
authorization under such circumstances and give you an opportunity
to object as soon as practicable.
- We may disclose to one of your family members, to a relative, to
a close personal friend, or to any other person identified by you,
Protected Health Information that is directly relevant to the person’s
involvement with your care or payment related to your care. In addition
we may use or disclose the Protected Health Information to notify,
identify, or locate a member of your family, your personal representative,
another person responsible for care, or certain disaster relief agencies
of your location, general condition, or death. If you are incapacitated,
there is an emergency, or you object to this use or disclosure, we
will do in our judgment what is in your best interest regarding such
disclosure and will disclose only the information that is directly
relevant to the person’s involvement with your healthcare. We
will also use our judgment and experience regarding your best interest
in allowing people to pick-up filled prescriptions, or other similar
forms of Protected Health Information.
- We reserve the right to change the terms of this Notice and to make
new Notice provisions effective for all Protected Health Information
we maintain. You may receive a copy of this Notice by contacting us
as outlined in Section B or upon the receipt of pharmacy care services.
- If you believe that your privacy rights have been violated, you may
complain to us at the location described in Section B or to the Secretary
of the Department of Health and Human Services, Hubert H. Humphrey
Building, 200 Independence Avenue SW, Washington, DC 20201. You will
not be retaliated against for filing a complaint.
Section B: Contacting Us
You may contact us for further information at:
David Rochefort, R.Ph. Privacy Officer
262 Cottage Street; Suite 116
Littleton, NH 03561
603-444-0094
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